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Patient feedback
Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?
You get to speak to a medical professional promptly when you need their assistance with health related issues
Posted on: 17/12/2024
Always respond to your messages within the same day or depending how urgent it is within a couple of hours
Posted on: 17/12/2024
Easy to post questions online and quick response from the surgery. Polite and friend staff.
Posted on: 17/12/2024
Love the ease in which you can ask questions and then get on with your day while the surgery responds instead of having to wait for appointments.
Posted on: 17/12/2024
I have had no problems at all with the service that i receive and i have been a patient at the surgery for twenty years.
Posted on: 17/12/2024
I aways receive a very quick response to any enquiries I make, in regards to my health. I am always treated with repect and as an individual who actually matters. All the reception staff ect are always so friendly, kind and helpful. Unlike my previous bad experience another medical practice, when you speak to the reception staff, you do not feel that they are there as a barrier to you seeing a doctor or other any other professionals. The Brooke Surgery is an absolutely brilliant practice.
Posted on: 17/12/2024
